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Hochiki America "Quick" Survey

We appreciate your feedback concerning your recent experience with Hochiki America customer service and technical support. We will use the information supplied to continually improve our products and services.

Sales Orders

  • Phone calls were responded to in a reasonable amount of time
  • The Sales Representative was friendly and courteous
  • The sales representative was product knowledgeable

Technical Support/Customer Service

  • Phone calls were responded to in a reasonable amount of time
  • The technician was friendly, courteous and product knowledgeable
  • The product was correctly serviced at a reasonable cost

Product Quality/Delivery

  • Delivery of my order was on time
  • The product received was the quality level that was expected
  • I am satisfied with the overall quality of the product

If you have additional observations or comments please include them below:

THANK YOU FOR TAKING THE TIME TO COMPLETE THIS SURVEY!